This page will assist in finding answers to questions you have about switching suppliers.
Questions about SwitchWise Ltd
- Who is SwitchWise Ltd?
- How does the calculator work?
- SwitchWise Service Standards
- SwitchWise charges – None
- SwitchWise referral fees received
- SwitchWise website security
FAQ’s about Suppliers and Tariffs
- Tariffs used in Databases
- Tariff Details – In pop up box for each supplier
- Late Payment Penalty Charges
- Supplier Ratings
- Non cash incentives for signing up with new suppliers
FAQ’s about Meters and Numbers
- What does the Electricity MPAN or Supply Number mean?
- How can I tell what Region my meter is in?
- How can I find out who supplies the gas and electricity to my home?
- How can I find out what my meter numbers are?
- Equipment maintenance contracts.
- PRIVATE GAS PIPELINES
- Converting Units to Kilowatt Hours
FAQ’s about the Gas and Electricity Industry
- What happened in the Gas and Electricity Markets?
FAQ’s about Changing Supplier
- Why change?
- Is it easy to change?
- How do I change suppliers?
- What information do I need to change?
- Do I need to tell my existing supplier?
- Transfers to your new supplier
- Just moved in to new property
- Moving House
What happened in the Gas and Electricity Markets?
In May 1998 the Government brought in new regulations to fully open the Gas market to competition. In May 1999, the same happened for Electricity. Since then people can change suppliers if they want to, and over 7 million people have switched in gas and over 7 million in electricity supply according to Ofgem.
Since then, companies have been jostling for market share, and new companies have joined in to offer services are lower costs. In general, the market competition has created opportunities for people to save money on gas and electricity bills.
One difficulty that people face is the complications of collecting each suppliers tariff data and making precise comparisons between the different pricing structures. This is where the SwitchWise Price Comparison Service helps. We work with UKPower.co.uk who do all the work to collect the data, and we have developed the website service on Switchwise.co.uk to make it easy for customers to make straightforward comparisons between suppliers prices.
There is zero cost to you for using the service at Switchwise.co.uk, so please use the links available on this site.
Who is SwitchWise Ltd?
SwitchWise Ltd is an independent private limited company set up with the objective of making it easy for people to compare gas, electricity and dual fuel prices between suppliers, and to make it easy to switch to cheaper prices.
For energy prices, we work with UKPower.co.uk who gather all the data from all suppliers and other sources and we have developed the Switchwise.co.uk website to make it easy to extract the figures relevant to your needs and to show comparisons between all suppliers in order of cost. Basically, all the work of collecting all the suppliers price details and doing the calculations is done for you so it’s easy for you to see the real comparisons between suppliers prices.
We have made this service as quick and easy as possible to enter your details and to get your results. Data entry is on one page, and all the results are on the next page. Full tariff details are available by clicking on the tariff names or the “view details” links on the results pages.
We earn our income from a small referral fee if you switch to a new supplier using the links on our website. This is paid to us by UKPower.co.uk and it does not affect the prices you pay to the supplier you choose because the prices are exactly the same as anywhere else. Remember, please use the links on our website if you decide to switch to a different supplier. We thank all customers who do this.
We go to great lengths to abide by all regulations and requirements, especially those of Ofgem and Consumer Focus (previously Energywatch). UKPower.co.uk, who power the comparison calculator, were one of the original pioneers in the energy price comparison business and were founded by the same people who have now founded Switchwise.co.uk.
We encourage and welcome your feedback which all helps to identify areas for improvement.
Thank you for using our services. We hope you have found some good savings and information on this site.
The SwitchWise Ltd Team.
Why would I want to change Supplier?
As with anything else you buy, there are choices on prices available. By looking around you may be able to save money buying you Electricity and/or Gas from another Supplier.
Is it easy to change?
Changing suppliers is easy to do. There are over 20 different suppliers to select from. In choosing a new supplier you need to check the price comparisons and this is where the SwitchWise.co.uk Saving Calculators can help.
The SwitchWise Service Standards
We welcome feedback and suggestions on how to improve our service and will consider all suggestions carefully. We aim for high standards of customer service and will respond to any complaints or enquiries within 2 working days.
Enter your Postcode to start
How do I change suppliers?
1. Use the SwitchWise.co.uk Price Comparison Service by entering your postcode, existing suppliers, and amounts paid, to obtain a complete list of prices available in your region.
2. Review the list and see how your existing suppliers compare with the others.
3. If you are still with your original separate suppliers you may find that you can save by switching to dual fuel with either one of them. You may be able to save more by switching to a another supplier.
4. When you are ready to switch, use the links from the comparison results pages, or the links listed on the Suppliers page.
Most customer reference numbers will automatically be detected but you may need to have your existing meter identification numbers available as per your bills – MPAN or Supply number for electricity, and MPR for gas. (See FAQ about Meter Numbers).
5. When you arrive at the application form, complete all information and submit the form.
6. Wait until you receive communications from the new supplier with further instructions. At some stage you will be asked to provide meter readings which will be used by both suppliers to prepare final and opening bills.